What To Do If You Are Ill
To make the most of NHS health services you can choose the option that is right for your needs; saving yourself time and inconvenience, and getting the most appropriate treatment.
Just because your GP surgery is closed this doesnt mean you cant get hold of a GP
- GPs are available 24/7 - call your usual surgery number.
- Your call will be transferred to the Out of Hours Provider (the on call doctor service for your surgery) staffed by GPs, to help with your medical problems outside normal surgery opening hours.
- This is much better than going to the local Accident & Emergency Department
IF YOU’RE NOT SURE WHETHER TO GO TO YOUR GP OR TO HOSPITAL CALL 0845 46 47
- This is NHS Direct – a 24hour confidential service, staffed by experienced nurses, to help you make the right choice about health services for you and your family
IF YOU WANT INFORMATION ABOUT HEALTH, CONDITIONS, TREATMENT
Go to BEST TREATMENTS
- This is a website from the British Medical Journal providing sound clinical advice about treatments, what works, what questions to ask
Also visit the main NHS site NHS
- This is a new website about treatment and where to go
- Remember many everyday illnesses like colds and sore throats can easily be treated at home without visiting a doctor. Make sure you have a well-stocked medicine cabinet - ask your pharmacist for expert advice without an appointment.
Is it routine?
- Can you get better using self care or do you need help?
Is it urgent?
- Do you need medical advice? Call your GP 24/7
- You can also contact NHS Direct on 0845 4647 if youre not sure of the phone number or where to go for help
Is it an emergency?
- Call 999 or visit the Accident and Emergency Department ONLY for emergencies such as loss of consciousness, severe chest pain, serious accidents or loss of blood.
- The Accident and Emergency Department isnt a good place to go with a minor illness or ailment - you are much better off seeing your GP